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Iowans continue to try to sign up for health care

October 4, 2013
By DAVID PITT , The Associated Press

DES MOINES - Some Iowans wanting to get signed up for health care insurance under the federal health care overhaul weren't deterred Thursday by a third day of technical glitches and vowed to continue to keep trying. At Broadlawns Hospital in Des Moines 12 certified financial counselors have been helping with applications and attempting to get people signed up for insurance, said Betty Spratt, their supervisor.

She said 128 people sought assistance Tuesday, the first day the online marketplace was available, and 123 on Wednesday. Thursday's numbers hadn't yet been compiled, but Spratt said it had been busy.

The website was still kicking people off, saying there were too many users, so Spratt's team turned to the toll-free telephone system set up for enrollment.

"We were making telephone applications over the phone and then we were told today that they were now experiencing some technical difficulties and they didn't want us to try back for a couple of days," Spratt said.

 
 

 

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